We make every effort to ship orders out in a timely manner. Every order will be shipped within 3-5 business days (excludes weekends and holidays) of placing the order. If there is a problem with your order, we will email you within three business days of receiving your order to see how you would like to handle the issue.

You will get an email confirmation when you place your order, and also when your order ships. Please be sure to check your spam folder if you do not see these within 3 business days of placing your order. If you don’t receive a confirmation email of your order or shipping confirmation, please email us at info@tatter.org and let us know. Please also note that certain shipping notifications are automated by our carrier. At times their notification and tracking systems do not correspond with actual delivery dates and times.

We exclusively use USPS for shipping unless another method is requested.

International orders, please be aware that you might be responsible for paying duties or customs on your purchase. We cannot mark any item we are shipping as “gift”, or enter a lower value due to shipping laws.