Thank you for visiting Tatter!
We make every effort to ship orders out within 1-3 business days (excludes weekends and holidays) of your order confirmation. If there is a problem with your order, we will email you within three business days of receiving your order to see how you would like to handle the issue.
We will send you an email confirmation with tracking information when you place your order and a separate email when your order ships. Please be sure to check your spam folder if you do not see these within 3 business days of placing your order. If you don’t receive a confirmation email of your order or shipping confirmation, please email us at firstname.lastname@example.org and let us know. Please also note that certain shipping notifications are automated by our carrier. At times their notification and tracking systems do not correspond with actual delivery dates and times.
We exclusively use USPS for shipping unless another method is requested.
International orders, please be aware that you might be responsible for paying duties or customs on your purchase. We cannot mark any item we are shipping as “gift”, or enter a lower value due to shipping laws. Purchaser is responsible for all custom and duty fees levied, and Tatter will not assume any responsibility.
We do our best to keep our rates low despite constantly rising shipping costs. Your shipping includes packaging and handling fees, and you will receive a tracking number once it has shipped. Purchasing more items will give you the best value on shipping.
Shipping is calculated at checkout based on your location and the weight of your purchase.