Yes you can. If you need to return or exchange your item, please email us at info@tatter.org within 7 days of when you received your package so we can start the process. If you do not let us know within the 7-day time frame, then, unfortunately, we cannot accept your return/exchange.

Yes! We now ship worldwide. Shipping rates will vary on your country and preferred method. Please keep in mind your package may take a bit longer than expected due to customs.

You’ll receive a shipping confirmation email that includes your tracking number once your order has been sent out. Please note that tracking links generally need 48-72 business hours to appear in the system.

Yes, all of our virtual classes are recorded unless otherwise noted. Recordings will typically be available to students for a month after the single-session class or the last class of a full series. There are some exceptions to the length of recording availability. Class and lecture recordings are for personal use only. Extensions may be granted upon request. Please email us at info@tatter.org if you have further questions regarding class and lecture recordings.

Each class is different. Please read the description carefully to ensure that you have what you need. Some classes offer the choice of purchasing a kit or sourcing your own materials. Others include a kit in the ticket price. And some include a "class materials" list at the bottom of each class page, and requires all students to source their own materials. 

Please visit tattertextileretreat.orgfor more information about our textile retreats in Midcoast Maine and Brooklyn. 

You may register and pay for classes and workshops in installment payments. Please email info@tatter.orgfor more details.

All class sales are final. If you are unable to attend a class, please send us an email, so that we can organize credit with you, which you can use towards any future classes. Please see the FAQ page on the retreat website to learn more about the retreat refund policy. 

You will receive a full refund if Tatter cancels the class.